How we collect, hold, use, disclose and protect personal information, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
GWT Critical Projects Pty Ltd ("GWT", "we", "us", or "our") is committed to protecting the privacy and confidentiality of personal information collected through our website, business operations and service delivery activities.
This Privacy Policy explains how we collect, hold, use, disclose and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy applies to personal information collected from:
This policy does not apply to employee records, which are handled in accordance with applicable workplace laws.
Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not and whether recorded in material form or not.
Sensitive information includes (but is not limited to) health information, criminal records, union membership, or other information defined as sensitive under the Privacy Act. Sensitive information is only collected with consent or where required or authorised by law.
The type of personal information we collect depends on your relationship with GWT and may include:
Website and digital data. When you visit our website, we may collect limited technical information such as IP address, browser type, device information, pages visited, referring websites and usage data. This information is used to improve website performance, security and user experience and does not usually identify you personally.
We may collect personal information in a number of lawful and fair ways, including:
We collect, hold, use and disclose personal information where it is reasonably necessary for our business activities, including:
We may also collect, use or disclose personal information where required or authorised by law, or where you have provided consent.
We may use personal information (excluding sensitive information) to provide information about our services, updates or business activities.
You may opt out of receiving marketing communications at any time by contacting us or using any unsubscribe option provided in the communication.
We may disclose personal information:
We take reasonable steps to ensure that third parties handle personal information in a manner consistent with the Australian Privacy Principles.
Overseas disclosure. Some personal information may be stored or processed using secure cloud-based systems. These systems may involve servers or support services located outside Australia. Where this occurs, GWT takes reasonable steps to ensure overseas recipients comply with Australian privacy obligations.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
If personal information is no longer required for any lawful purpose and we are not legally required to retain it, we will take reasonable steps to securely destroy or de-identify the information.
You may request access to personal information that we hold about you by contacting our Privacy Officer. Requests will be responded to within a reasonable period and in accordance with the Privacy Act.
In certain circumstances, access may be refused. If this occurs, we will provide written reasons and information about available complaint mechanisms.
If you believe personal information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, you may request correction by contacting our Privacy Officer.
We will take reasonable steps to correct the information and respond within a reasonable timeframe. If we refuse a correction request, we will provide written reasons and information about complaint options.
If we become aware of a data breach that is likely to result in serious harm to individuals, we will respond in accordance with the Notifiable Data Breaches (NDB) scheme, including notifying affected individuals and the Office of the Australian Information Commissioner where required.
Where practicable, you may interact with GWT anonymously or using a pseudonym. However, in some circumstances this may limit our ability to provide services or respond to enquiries.
If you believe we have breached the Australian Privacy Principles, you may lodge a complaint by contacting our Privacy Officer. We will investigate and respond within a reasonable period.
If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC).
Privacy Officer: Glen Montgomery
Phone: 1300 905 247
Email: sales@gwtcp.com.au
Postal address: Unit 1, 9 Woolboard Road, Port Melbourne VIC 3207, Australia
This Privacy Policy may be updated from time to time. The most current version will always be published on our website.
